Is Consumers Energy Sending Out People Door To Door For Service Checks?

JACKSON, Mich., June 10, 2021 /PRNewswire/ ---- Every day beyond Michigan criminals pretending to be from Consumers Energy and other utilities endeavor to scam people out of money and personal information. With accounts of phone and in-person scams identified in several parts of the state, Consumers Energy is sharing information so residents know how to recognize and study these scams.

"At Consumers Energy safety is ever our peak priority, and that extends to our customers and the public. We want everyone to be protected confronting energy scams," said Chris Bush, manager of corporate security for Consumers Energy. "The best defence force is to acquire the signs of possible scams and what to do if you think a scam is occurring. This tin can help go on you, your personal information and your coin safe," he added.

Bush noted that scams involving utilities keep popping upwards in Michigan, with recent reports of in-person dwelling house solicitations in Lansing where a large Consumers Energy natural gas enhancement project is taking place, as well every bit scam phone calls occurring beyond the state with demands that energy bills be paid immediately or service will be shut-off.

Signs of possible energy scams include:

Phone call demands payment within a short period of time, usually inside an 60 minutes or two.

There are times when Consumers Energy does have to shut electrical and/or natural gas service off to a home for safe, security and non-payment reasons; however, employees will never threaten to shut off service if you do not comply with immediate demands.

Caller insists payment be made with specific form of payment, like a pre-paid credit card. Consumers Free energy does non require payments be fabricated with this type of carte du jour.
Visits to your home without an appointment and solicitor requests energy beak and/or personal data.
Phone may exist "spoofed" making it appear as if the call is from Consumers Energy, or an 800 or 888 phone number to call that isn't one your utility provided.

Bush-league offered the following tips to aid protect yourself against energy scams:

Practise not pay your energy nib over the telephone using a prepaid credit menu.
Never share personal information, such as a social security number, energy business relationship data or money to anyone you don't know.
If you lot receive a call or at-home visit and think it may be a scam, call Consumers Energy at 800-477-5050 or your utility provider immediately. Also report the state of affairs to local police force.
Exercise not let any solicitor in your dwelling house that y'all practice non know.
A contractor or employee for Consumers Energy wears a company identification badge and volition gladly show information technology upon asking. If someone comes to your door representing Consumers Energy, inquire to see their ID badge. You tin can verify the person is employed by Consumers Free energy past calling the 800 number above.

Consumers Energy is the chief subsidiary of CMS Energy (NYSE: CMS), providing natural gas and/or electricity to half-dozen.8 million of the state's x million residents in all 68 Lower Peninsula counties.

For more information most Consumers Energy, become to ConsumersEnergy.com.

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