How to Abolish Xfinity Telly

We'll help you reach what people may recollect is impossible

Xfinity TV

3.8 out of 5 stars

3.75

Data effective 02/17/22. Offers and availability vary past location and are subject to change.

* for the outset 12 mos with 1-Year Agreement. Includes $10/mo. automatic payments and paperless billing discount.

If you're trying to figure out the easiest way to abolish Xfinity Tv set, you've come to the right place. But we will warn you that the "easiest way" still comes with a few headaches (merely nosotros'll go through it together).

We'll help you get through this breakup whether y'all want to do information technology through text (oops, we mean an online cancellation form), over the phone, or in person. We got the info to help you smoothly cancel this cablevision TV service and end on good terms.

Am I eligible to cancel my Xfinity TV service?

Anyone is eligible to abolish. You'll just have a few more hoops to jump through if you take a contract.

If yous don't have a contract, you're gratuitous to cancel whenever you lot'd like (just nosotros're not saying it'south an piece of cake break).

But if you have a ane-year contract with Xfinity, you'll take to face the dreaded counterfoil fee. This means you lot'll take to pay $10 per month remaining on your contract.

Sometimes this isn't such a bad price to pay, peculiarly since you'll probably relieve more money by paying the cancellation fee instead of side by side calendar month'south pecker.

You'll besides desire a good excuse ready to go (so they don't fight you too much on information technology).

You might already have a solid reason considering, of grade, you wouldn't be reading this right now if you weren't already thinking nearly cutting the cord.

You might be canceling because you're moving to an surface area where Xfinity isn't available, for case.

But if you desire to cancel because it doesn't fit the budget at the moment, or you desire to switch over to a live Tv streaming service (nosotros don't blame you), consider these questions to create that adept alibi:

  • Did Xfinity fail to provide the services it promised?
  • Was your Xfinity cable out for long periods of time?
  • Were channels blocked that yous were paying for?
  • Were there unexpected fee increases?

If you only want to transfer your service to your new home, follow Xfinity's steps.

If yous're fed up with your equipment and you lot're having troubles with it, yous tin can kickoff a return by logging in or return it to your local Xfinity store.

How can I pause my Xfinity Boob tube service?

Bullhorn

If you have a seasonal home, you lot can get Xfinity's Seasonal Convenience plan. If you're just home for a few months of the year, you lot tin can put your Xfinity service "on holiday." While you lot're away, y'all'll still take to pay monthly, but at a discounted rate.

How can I cancel Xfinity Idiot box online?

Now that you have your reasons for cutting off the service ready to go, let'southward outset with the steps of canceling online. Just we'll warn you that the breakup isn't any easier online than it is over the telephone.

Y'all'll take to fill out a cancellation form by logging in to your Xfinity service on a computer or laptop (it'll be easier this way). A representative should get back to you lot within two business days.

But nosotros must warn y'all, you may have to wait more than two days, or y'all might accept to call Xfinity yourself to inquire if they've received your cancellation form.

This previous Xfinity client said she filled out a cancellation grade two carve up times, but the representatives said they never received either of them. Don't allow Xfinity accept reward of your coin and time. Arrive a make clean interruption ASAP.

If yous're wondering if you can keep your Xfinity Internet service while canceling your TV service, nosotros're here to tell you that y'all can!

You lot may not get every bit practiced of an internet deal if yous cancel your parcel, merely you lot'll even so salvage money because yous won't have to pay for a cable Idiot box service you lot don't want anymore.

How much is Xfinity internet?

Data effective 04/xviii/22. Offers and availability vary by location and are discipline to alter.

For the start 12 months with a 1-year agreement. Includes $10/mo automated payments and paperless billing discount.

How can I cancel Xfinity Boob tube over the phone?

If you lot skipped to this part because you want to abolish over the telephone, make sure you have your reasons for canceling fix. Get your house and friendly hat on for this breakup call.

To start the phone canceling procedure, phone call 1-800-XFINITY (1-800-934-6489).

When you call, answer the bill of fare by maxim "abolish service." Once you get through to someone, ask if you're speaking with Retention. If they're not Retention, let them know you'd similar to be transferred.

Let Retention know yous'd similar to abolish, let them know of your reasonings, and get past the part where they endeavour to get you to stay. Face it, you're hard to permit become of. Break it to them nicely.

Be prepared to be offered lots of free goodies (only maybe this is your intention). They'll offer to cutting down your monthly pecker or offer a premium aqueduct similar HBO for free.

Again, be nice and firm and let the representative know that yous'd like to cancel today. Make certain y'all leave that phone phone call with a scheduled cancellation day and a programme for your equipment to exist sent back to Xfinity. Get your representative's proper noun and ID number merely in case anything goes wrong.

Or if you'd similar to go to an Xfinity store and talk face-to-face, find your nearest Xfinity store, and yous tin can have your equipment with you.

How practise I return my Xfinity equipment?

Returning equipment back to Xfinity will require a few steps:

  • Notice out which equipment you take to transport dorsum
  • Effigy out how you'll be sending the equipment dorsum to them
  • Take pictures of all of your equipment before sending

Outset of all, make certain you ask the representative what equipment they merits to have on file that is in your possession. Because trust us, they volition count every single piece of equipment upon receiving.

Next, you can render your equipment by taking information technology to your nearest Xfinity store, or while you're talking to a representative on the phone, ask if they can give you a prepaid box or label to send back through UPS.

Before you lot drop your equipment off at the Xfinity shop, take a picture of everything, including the serial number, on the counter. If you take the equipment to UPS, take a pic of everything in the box and become a receipt.

You'll demand all of the prove. You lot could fifty-fifty write down the ID number and name of the rep y'all spoke to exist extra cautious.

And in a couple of weeks, requite Xfinity a call to make sure they received all of your items and that the service is completely canceled. The concluding thing y'all want is a charge on your bill the following month and in a trigger-happy attempt to go your money dorsum.

Recap: How do I abolish my Comcast Xfinity Television receiver service?

You tin can cancel your Xfinity Television set service through an online cancellation grade (but you'll still end up talking to a representative), or you can cancel past calling Retentivity at 1-800-XFINITY.

If you lot want to cancel Xfinity online, y'all'll have to fill up out a cancellation form, and a representative should get dorsum to you within 2 business days.

If no one contacts you, contact them ASAP and then you don't get charged for the following month.

Merely we recommend y'all but telephone call a representative because you tin can get your service canceled much quicker.

If you want to cancel Xfinity over the telephone, talk to Memory and exist house and friendly. Permit them know your reasoning of why you'd like to abolish and fix your final billing date/ last solar day of service. Inquire the rep to send you lot a confirmation electronic mail.

Giving back Xfinity's holding is essential at the terminate of a human relationship. Don't forget to return your Tv boxes, remotes, and anything else you might have rented. Take photos of the equipment and series numbers before sending them on their manner.

Tell us about your experience!

We'd love to hear what your feel was like when canceling your Xfinity service. Allow us know in the comments!

Chantel Buchi

Written by

Chantel Buchi

Chantel is all about finding the all-time tv or streaming service to watch as many football games as possible to go along her Fantasy Football team in check. Prior to being a TV and Streaming Tech Reporter for Reviews.org, she worked for NFL Network and The Alliance of American Football. Before that, she received a B.A. of Advice at the University of Utah and an M.S. in Sports Journalism at USC. Become Utes and Fight On. Contact her at chantel@reviews.org

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