Can Water Utilites Disconnect Service During State Of Emergency
Overview The moratorium on utility service shutoffs during the COVID-19 state of emergency concluded on December 21, 2021. However, New York State is offering financial assist and consumer protections to help customers maintain their utility service and pay down their arrears.
If you are behind on your utility bill or received a disconnection notice, there are immediate steps you can take to protect your utility service:
� Contact your service provider:
Your first footstep is e'er to contact your utility or municipality and inquire what assistance is available.
� Inquire for a deferred payment agreement :
A deferred payment agreement allows you to pay your arrears in affordable, installment payments. Utilities and municipalities may not shut off a customer who is timely paying their electric current bill and the installment payments on a deferred payment agreement.
Your utility and municipality may crave yous to submit fiscal documentation to tailor the deferred payment agreement to your financial circumstances. Depending on your circumstances, you lot may authorize for an understanding with no coin down and installment payments as low every bit $x/calendar month.
� Apply for Assistance
Free energy (electricity, natural gas, steam)
� Dwelling house Free energy Help Program (HEAP)
� HEAP Regular Deficit Supplement
� Low Income Household H2o Assistance Program (LIHWAP)
� Homeowner Assist Fund
� FCC Emergency Broadband Do good Program
� FCC Lifeline
Resources
- � Helping New Yorkers Keep the Rut On � Public Service Commission consumer protections and winter heating resources
FAQs for drinking water customers
Consumer Protections Drinking Water Customers 2021-12.21.pdf
� Matter 20-01676: Department of Public Service Guidance Relating to the COVID-19 Moratorium on Utility Terminations and Disconnections
20-01676 DPS Moratorium Guidance 2021-12.pdf
� File a complaint about your utility service
Contact Us
utility.moratorium@dps.ny.govSee other spider web pages in the category: Other
Can Water Utilites Disconnect Service During State Of Emergency,
Source: https://www3.dps.ny.gov/W/AskPSC.nsf/All/D3BB77AFE92D6FFF852585EE0051A13E?OpenDocument
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