Can Water Utilites Disconnect Service During State Of Emergency

Overview

The moratorium on utility service shutoffs during the COVID-19 state of emergency concluded on December 21, 2021. However, New York State is offering financial assist and consumer protections to help customers maintain their utility service and pay down their arrears.

If you are behind on your utility bill or received a disconnection notice, there are immediate steps you can take to protect your utility service:

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Contact your service provider:

Your first footstep is e'er to contact your utility or municipality and inquire what assistance is available.

� Inquire for a deferred payment agreement :
A deferred payment agreement allows you to pay your arrears in affordable, installment payments. Utilities and municipalities may not shut off a customer who is timely paying their electric current bill and the installment payments on a deferred payment agreement.

Your utility and municipality may crave yous to submit fiscal documentation to tailor the deferred payment agreement to your financial circumstances. Depending on your circumstances, you lot may authorize for an understanding with no coin down and installment payments as low every bit $x/calendar month.

� Apply for Assistance

Free energy (electricity, natural gas, steam)

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Dwelling house Free energy Help Program (HEAP)

� HEAP Regular Deficit Supplement

Water

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Low Income Household H2o Assistance Program (LIHWAP)

� Homeowner Assist Fund

Broadband & Telephone

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FCC Emergency Broadband Do good Program